Compass Housing Services
'Your Direction Home'
Compass Housing Services is Australia's largest community housing provider.
As a not-for-profit organisation, we aim to alleviate the hardship of housing stress for low to moderate income earning households by providing secure and affordable accomodation, as well as delivering housing products for disadvantaged people who have difficulties sourcing adequate and affordable housing.
We continuously work to increase the supply of accommodation solutions for our potential clients, properly maintaining assets and assisting clients in sustaining their tenancies.
2014 Report Card
|key performance indicators||2014||2013||2012|
|Overall satisfaction with the organisation||89%||88%||86%|
|Satisfaction with ways in which Compass involve tenants||90%||89%||89%|
|Satisfaction with ways in which Compass communicate with tenants||87%||87%||88%|
|Total Properties Managed as at 30 June||3,317||3,245||3,349|
|Total Properties Managed under Housing NSW Programs||2,881||2,882||2,826|
|Cash at end of year||$27.5 M||$17.3 M||$11.9 M|
|Net Profit||$21.9 M||$4.9 M||$19.2 M|
|(Net Operating Profit ex Capital Grants / Contributions)||$8.3 M||$4.9 M||$5.7 M|
|Retained Profit||$192.4 M||$170.5 M||$169.8 M|
|Market Rent loss via void / vacancy||2.3%||1.5%||2.0%|
|Number of full time equivalent staff||86||87||82|
|Combined maintenance expenditure||$5.2M||$6.2M||$5.7M|
|Repairs & Maintenance Completions|
|Number of service requests raised||15,040||14,614||18,349|
|Number of service requests completed||14,457||17,980||13,588|
|Number of tenants volunteering||660||570||289|
|Number of tenants participating in activities||870||488||176|
COMPASS’ COMMUNITY HOUSING PORTFOLIO ENCOMPASSES:
The strength of Compass is our commitment to improve community wellbeing and liveability for our tenants.
Compass provides a range of tenant participation and community projects including:
- PEOPLE PLACE PERFORMANCE
- THE MEETING PLACE
- COMPASS GROW PROGRAM
- TENANT INCENTIVE SCHEME
- COMPASS CONNECT FUNDING
Compass continues to grow with key additions to our asset portfolio. We now offer more services than ever before and engage more tenants.
Net surplus increased to over $17.5 M this year taking our net assets to $188 M. In a year of housing supply crisis Compass added 69 new properties to our portfolio.
Summary Statement of Financial Position
As At 30 June 2014
|Cash and cash equivalents||$17,759,553||$11,776,097|
|Trade and other receivables||$6,543,065||$5,153,209|
|Other financial assets||$9,821,268||$5,527,543|
|Non-current assets held for sale||$240,000||$1,750,000|
|TOTAL CURRENT ASSETS||$34,958,724||$25,037,028|
|NON CURRENT ASSETS|
|Other financial assets||$124,141||$122,639|
|Property, plant and equipment||$647,382||$740,859|
|TOTAL NON CURRENT ASSETS||$194,927,512||$174,086,070|
|Trade and other payables||$2,305,589||$1,992,566|
|TOTAL CURRENT LIABILITIES||$15,364,269||$8,453,276|
|NON CURRENT LIABILITIES|
|TOTAL NON CURRENT LIABILITIES||$22,099,653||$20,138,992|